TrueMoney Reaches the 1 Million Customer Mark in the Philippines

TrueMoney Philippines recently achieved one of their biggest milestones to date. In less than a year of operations in the country, the company already reached its 1 million transacting customer mark. TrueMoney is a Fintech brand of Ascend Money, a digital finance venture of the C.P. Group from Thailand, one of the largest diversified conglomerates in Asia, and Ant Financial (Alipay), the payments arm of e-commerce giant Alibaba Group.

Humble Beginnings and Rapid Growth

It wasn’t so long ago when TrueMoney Philippines was just a business concept on a set of PowerPoint slides.

Within the first few months, TrueMoney Philippines grew its workforce from one person to hundreds of employees spread across several regions in the country. The team also launched its core technology system and began offering services on a pilot basis to several partners.

In a few months’ time, it already built what is now one of the largest payment and remittance networks in the country, with over 5,000 TrueMoney Centers.

“Our mission is to provide everyone with ACCESS to affordable and innovative financial services, particularly those who are underbanked and underserved today,” says TrueMoney Philippines CEO Xavier Marzan. “That means being pervasive and going to where these underserved segments are.”

Today, TrueMoney Philippines already provides services such as payment of e-commerce purchases, bills payment, buying of load and credits, and remittance to multiple provinces nationwide, including far flung areas in Albay, Bataan, Benguet, Bohol, Bukidnon, Cagayan de Oro, Camarines Sur, Cavite, Cebu, Davao, Ilocos, Isabela, Laguna, La Union, Metro Manila, Misamis Oriental, Nueva Ecija, Nueva Vizcaya, Pampanga, Pangasinan, Quezon, Rizal, Tarlac, and Zambales and more!
“Where we are today is just the starting point,” Marzan says. “We are constantly growing our network of partner centers to cover more greenfield areas.”

With an empowered footprint of TrueMoney Centers in strategic corridors, TrueMoney introduced its Money Padala (remittance) service a few months ago. For TrueMoney’s Partner Agents, this meant a more diversified portfolio of services and a greater potential of earning higher income. For its customers, it meant convenience and affordability as TrueMoney’s cash-to-cash Money Padala service is one of the lowest sending rates in the country.

While the average rates for domestic remittances today range from 3 percent to more than 10 percent for some providers, TrueMoney rates go as low as only 2 percent of the transaction amount—without any additional charges to the recipient. So say for remittances of P1,000, the total cost of sending is only P20. The recipient also gets the entire amount without any additional charges.

To reinforce its drive to serve the masses, TrueMoney has also worked with talk show host Boy Abunda in promoting the new brand in the Philippine market.

“This is just the first step,” Marzan adds. “In the coming months, we will be launching additional payment partners and expanding our portfolio of services. Given our industry, we need to constantly stay ahead of what the market demands. We need to be at the forefront of innovation to address current gaps in the market with new products as well as to solve difficult challenges in an emerging market like ours with new capabilities.”

To know more about TrueMoney and how to become a TrueMoney partner agent, visit or call (02) 7189999. You may even text them at 09778063775 (Globe) or 0998565999 (Smart).

You Might Also Like


Comments? Questions? Suggestions?
Please I would love to read about it.
I will reply to you as soon as I can and visit your site too.
But please no spam comments. All comments are subject to review before approving.
Thank you very much! Maraming Salamat! Arigatou gozaimasu!